Shipping Policy

Last updated: June 24, 2026

Free Shipping

We offer free standard shipping on orders over $99.99 within the contiguous United States.
Orders to Alaska and Hawaii are accepted, but free shipping does not apply.

Domestic Shipping Only

We ship exclusively within the United States. International orders are not accepted, and orders placed with an international shipping address will be canceled and refunded.

Processing & Handling

Orders are typically processed and prepared for shipment within 1–2 business days.
Orders placed after 12 p.m. PST will begin processing the next business day.
Once shipped, you will receive an email confirmation with your tracking number.

Shipping Tiers & Carriers

We offer three shipping tiers based on estimated delivery speed.
You choose the delivery tier, but we select the carrier (UPS, FedEx, USPS, or another) to best meet the estimate.
Carrier choice cannot be guaranteed.
Delivery times shown at checkout are estimates only. We are not responsible for delays caused by carriers or weather conditions.

Multiple Shipments

To speed up delivery, we ship from multiple U.S. warehouses.
Your order may be split into more than one package, and you may receive multiple tracking numbers.

Signature Requirements & Address Accuracy

Orders totaling $500 or more require an adult signature at delivery.
Waiving the signature requirement means you accept full responsibility for lost or stolen packages.
Customers are responsible for entering the correct shipping address at checkout.
Packages returned due to incorrect or incomplete addresses can be reshipped at the customer's expense.

Packaging

All packaging is discreet, with no visible product details.

Peak Seasons & Holidays

During peak seasons and holidays, both processing and delivery times may be extended. We recommend ordering early to avoid delays.